Bourse Analyser FAQs

Bourse Analyser FAQs

If you are unable to login from work, for example, this may be because it has a secure internal network called a “firewall”. A firewall keeps a network secure but it can also prevent you from accessing certain information because it does not allow for secure web sessions. If you are unsure what security you are running, call our customer service team on 1300 363 766.

To run the Bourse Tools you need to be running of Bourse Analyser.

Ensure you are running the Bourse Analyser application; you will have needed to run the software from the icon on the desktop.

If you are getting an error page when trying to access the Bourse Tools within the Bourse Analyser software, it is most likely because you logged in via the Sequoia Direct website.

Tip: look for Bourse Analyser in your Windows Start menu, or for the Bourse Analyser icon on your desktop.

Comprehensive Help guides and tutorials are available within the Bourse Analyser platform. Just select the Help menu located at the top of the screen.

No problem, just call our friendly customer service team on 1300 363 766.

Supported Operating Systems Windows Vista, Windows 7, Windows 8, Windows 10
Supported Browsers Internet Explorer 9+, Safari 5+, Firefox 40+
Java Version Java 7 , Java 8
Internet Connection Any broadband connection